Terms of Service

General Terms of Use

This website as well as our class website are owned and operated by our company Terri Conrad Designs LLC.

The following Terms of Use govern your access and use of our main website https://bloom-true.com.

By accessing or using any of these sites you indicate your agreement to these Terms of Use. Please carefully read them, as well as the Privacy Policy before accessing or using these sites, as your use and access create a binding agreement to these Terms of Use. If you do not wish to be bound by these Terms of Use, do not access or use these sites. Furthermore, when you register for any of our online classes, you agree to our Terms of Use for Online Courses.

Site Content

While these sites are not aimed at children, we believe that the content found here is suitable for a family audience. If you are a minor under the age of 18, you need the consent of your parent or guardian to use or access the products and services on the sites. In addition, we do not knowingly collect personally identifiable information from children.

Intellectual Property

Our site(s) contain intellectual property owned by Terri Conrad Designs LLC. You may not publish, create derivative works from, or in any way exploit any of the sites, in whole or inpart, without the prior, express written agreement of Terri Conrad Designs LLC.

Description of Site Offerings

We do our best to describe and display the content and products shown on the sites as accurately as possible. Please do not accept that the sites are entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order, for any reason, including on the basis of an incorrect price listing.

Blog Comments

Bloom True’s blog is intended as an inspiring, creative space and you're invited to comment on blog posts. While positive, supportive and joyful commentary is welcomed, disrespectful, libelous, or false commentary is not. Please take responsibility for the energy you bring into this space. We reserve the right to remove any commentary that does not meet the standard of respectful inquiry/debate. In addition, while you retain the copyright, if any, in commentary and other content you submit to the blog, by posting material on the site, you grant Bloom True a worldwide, perpetual, nonexclusive license to use the material in relation to published content on the sites and related publications.

Third-Party Links

Our site(s) contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third party websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

Newsletter

We send newsletters on a regular basis, usually on Fridays, plus additional emails regarding special events and class announcements and product offerings. You can unsubscribe at anytime by clicking the "unsubscribe" button at the end of each email. We do our best to send you only emails that we think are relevant to you. Therefore, we reserve the right to select recipients for each email campaign and may not always send our newsletters to all subscribers. In case of disrespectful behavior, whether on our websites or through email interactions, we reserve the right to remove your email from our list.

Information in these conditions is governed by the laws of the State of California, USA. Any dispute arising from the use of information or services provided on www.bloom-true.com will be governed by the laws of the State of California, USA.

These Terms of Service were last updated in June, 2023

Terms of Service for Online Courses

By registering to any of the Bloom True online courses, you agree to the following:

All sales are final. There will be no refunds before, during or after class.
Your registration gives you personal and individual access only. With your purchase of any class, you agree that you will not share your classroom login with anyone, out of respect for your teacher, fellow participants and your own integrity.
You will not display publicly or online, or share in any manner to other parties any part of the class, including the videos. All contents of the classes are protected by United States’ copyright law.
You have high-speed internet access as well as an up-to-date device and web browser to view class content, load pages containing multiple images and videos, with enough bandwidth to be adapted to viewing high resolution video streaming without any annoying interruptions or breaks in internet connections.
You are committed to being respectful of fellow participants and of your teacher at all times, and to respect the present terms. Should you fail to do so, we reserve the right to temporarily suspend or permanently delete your member account, including access to all our online classes, paid or unpaid, as well as our Community Forum and Facebook group, without notice or refund and at our sole discretion.
We are not, under any circumstances, responsible for any incident, injury, loss or damage that may occur to you as you take the class. We advise you to get acquainted with any safety measures that the use of your supplies, tools and materials may require.

DISCLAIMER

Bloom True, and its courses are not intended to be a substitute for professional advice, diagnosis, medical treatment, or therapy. Always seek the advice of your physician or qualified mental health provider with any questions and/or concerns you may have regarding any mental health symptom or medical condition. Never disregard professional psychological or medical advice nor delay in seeking professional advice or treatment because of something you have read and/or an art course you have participated in through Bloom True. By purchasing and participating in any of our courses you agree to accepting and understanding this.

Refund Policy

All sales are final. There will be no refunds before, during or after class. Therefore, make sure you agree to these terms and our Privacy Policy before signing up and read the Frequently Asked Questions page for more information about the way our online classes work. We have done our best to provide all the necessary information for you to make an informed decision. Contact us for any other pre-sale question at admin@bloom-true.com. No refunds will be made.
In case you are having any difficulty accessing the class, contact us by email at admin@bloom-true.com. Please understand that an issue on our side would affect all users. If this is the case, we will do our best to resolve it as soon as possible and will keep you informed. If everything is running smoothly on our side, we may be able to offer helpful suggestions but we cannot take responsibility for your individual technical issues (which may be due to your internet connection, electronic device, web browser, cookie settings, interference of other applications, add-ons and plugins you may have installed etc.). We recommend watching the contents of the class on a desktop or laptop computer. No refunds will be made.
We are not responsible for any malfunction or interruptions of service on the part ofthe website hosting platform, login service provider, video hosting platform, social media or your internet provider. No refunds will be made.
If any unexpected life event prevents you from taking the class as you had planned, remember that you have lifetime access and that the class will still be available whenever you are ready. In this instance, the term "lifetime" means for as long as we are operating our business. If you do not think that you will ever be able to take the class you have purchased, and if you haven’t started viewing the contents, contact us and we can discuss transferring your seat to a friend. No refunds will be made.

ONLINE CLASS DELIVERY POLICY

The online class is a paid service delivered online in a password-protected classroom website as (coming soon)
The service you purchase consists of your access to the class contents and to the Community Forum.
The class contents are composed of text, images, videos, audios and links, all of which are accessible directly from within the classroom site.
An email with the login instructions will be sent to you shortly after your registration if the class has instant access or when the class starts if the class doesn’t have instant access.
This email will be sent to the email address you used upon registration. If needed, you can update your email address by clicking the Preferences link at the bottom of our emails or by writing to admin@bloom-true.com.
Our paid classes have "lifetime access". In this instance, the term "lifetime" means for as long as we are operating our business.
We are not responsible for any malfunction or interruptions of service on the part of the website hosting platform, login service provider, video hosting platform, social media or your internet provider.
We reserve the right to modify or update the contents of our classes at anytime.
We reserve the right to change the classroom access login at anytime, in order to maintain the security of the website. In such cases you will be sent new login instructions by email within 48 hours.

Teacher-Student & Peer Interaction

These online classes are meant for enjoyment, fun and inspiration. They are not, under any circumstances, meant as professional or academic training. There are no grades, no schedule, no assignments and no certificates of completion.
We do our best to make the classes as detailed and informative as possible, so you can follow on your own. Further interaction with your teacher is a bonus and a privilege. It is not, under any circumstances, part of the service you pay for when you register for an online class.
CLASSROOM COMMUNITY FORUM: A private community forum within the teaching site is available for you to connect with your fellow classmates and your teacher. This is intended as an optional, private, safe and inspiring space for all participants. Should you choose to post in the forum, you agree to be respectful of your fellow participants and of your teacher at all times, and never share any information posted there outside of the forum. We reserve the right to delete any post or comment at any time. Any disrespectful or offensive post or comment will be deleted immediately. We reserve the right to temporarily suspend or permanently delete your member account, including access to all our online classes, paid or unpaid. No refunds will be made.
The Community Forum is first and foremost an opportunity for fellow students to connect and support each other. This is the place to ask your class-related questions, so that everyone can benefit, learn and contribute. Please refrain from asking these by email, private messaging or within the Facebook group. If you do, we will kindly ask you to post them again in the Community Forum.
Your teacher will interact in the Community Forum as time allows, typically two or three times a week, Monday to Friday, to support and encourage participants, as well as answer questions. Nevertheless, she should not be expected to give individual feedback, nor to systematically answer all questions or comment on every post. As stated above, interaction with your teacher is a bonus and is not part of the service you pay for when you register for a class.
Every year your teacher will take several weeks off for family time, trainings, art retreats, preparing for art shows etc. She will not be available to interact with students at those times. We will inform members a few days ahead.
FACEBOOK GROUP: You will also be invited to join an optional, private Facebook group where you can interact with your fellow classmates. Should you choose to join the group, you agree to comply with the guidelines posted in the "Files" section of the group. Administrators reserve the right to refuse or cancel access to the Facebook group to any participant at any time, and to temporarily archive or permanently delete the group at any time. Access to the Facebook group is a free, an optional bonus and is not, under any circumstances, part of the paid service described as "the online class".
EMAILS: For administrative or technical questions (class access, invoices, etc.), please contact us by email only at admin@bloom-true.com. Do not post this type of request in the Community Forum, on Facebook or by private messaging. Furthermore, you agree to remain polite, patient and respectful throughout all email interactions. Disrespectful behavior will not be tolerated and we reserve the right block any email address as well as temporarily suspend or permanently delete any member account, including access to all our online classes, paid or unpaid, without notice or refund, at our sole discretion.

Payment Plan Policy

The total price will be clearly stated on the payment plans page and will be split into equal recurring payments.
The first payment is made when you register and recurring payments (2 or 3 according to your payment plan) will occur every month on the same date.
The first installment must be paid to get access to the classroom.
In case of default payment, your access to the concerned class will be suspended and will be restored when the installment is paid. There will be no refund of paid installments.

Your PRIVACY

Please read our general Privacy Policy. Additionally, by signing up to our online class, you agree that:

You give permission for your email address to be added to our email list. We may send you information about our other classes and art-related content that we think may be of interest to you. You can edit your preferences at any time by clicking the Preferences link at the bottom of our emails. We advise you not to click the Unsubscribe link as this would erase you from our database and would prevent us from sending you important information regarding your access to the class (such as login changes).
You give permission to Bloom True to use any images you submit for class, whether on the classroom site, by email or in the Facebook group, to be used in any future class-related marketing or promotional strategies, online or offline. You will always be credited and will retain the rights to your work. If you want your images removed, please contact us at admin@bloom-true.com.
You give permission to Bloom True to use any testimonials you submit on the class’s feedback form, in the class comments, community forum or Facebook comments, to be used in any future class-related marketing or promotional strategies, online or offline. If you wish your testimonial to be anonymous or removed, please contact us at admin@bloom-true.com.
The online class may include contents provided by other contributors. These contents remain the sole property of their respective authors. Like all contents in our classes and our website, they are protected by copyright law.

Changes to Terms of Service

We may, at our sole discretion, modify or update these Terms of Use for Online Courses, as well as our Privacy Policy, General Terms of Service and our FAQ from time to time, and so we invite you to periodically review these pages. When we make changes to these terms, we will update the ‘last modified’ date at the bottom of this page. Your continued use of services following the posting of any changes to these terms means that you accept such changes.